The merchants always look for the best ecommerce platform to better their business online. However, the migration to a new one is not an easy decision because there is much potential harm. When migrating to a new ecommerce all the merchants want it to work smoothly without any pitfalls. Understanding the merchants, Magento development community works out the three mistakes in migrating ecommerce platform and suggests some solutions.
- Not considering workflow changes
The user and employees interacts with your site will be affected by new ecommerce platform. If the merchants do not consider workflow, this often leads to unplanned delays, frustration and difficult change in project purpose. Executive leadership along with IT, marketing, sales, accounting/finance, operations, fulfillment, and customer service must all be part of the process from the very beginning. Each department should concern workflow that involves the ecommerce platform, systems integrated into it in details, before RFQs are even sent out.
- Not taking advantage of the latest features to easily improve outdated processes
Most clients do not consider the awesome chance a platform migration offer to address inefficiencies and create better processes within their organization. They often focus on retain current workflow than considering improve them.
It is easy to identify process improvements. The first way is users should notice areas they would like to improve. Those should be collected, evaluated for any return on investment and added to the project requirement. Secondly, the technical and development teams should be involved to offer new technologies and services which may offer more efficient workflows that can be integrated into the new platform to replace old ones.
- Not training staff and testing workflow changes first, prior to full design and data migration
These process requirements affect every part of the migration, so they should be first on the schedule. Open source free themes and catalog data are readily available for most e-commerce platforms, so a test site should be quickly set up. Users should be trained on the new platform, extensive testing of all affected workflow should be conducted.
In conclusion, when you tend to migrate to a new platform, you should consider all of pitfalls and prepare carefully to make sure that it can work smoothly.